Contact Our Team

Spotted a deposit limit that has changed, a licence number that no longer matches, or a bookmaker accessible to UK players that we have missed? Those are exactly the notes that keep this site accurate, and we read every one.

How to reach us

Email is the only way to contact Betting Sites Not on GamStop. Write to info@bonesong.co.uk and put a short label in the subject line, such as Correction, Broken link, Bookmaker suggestion, Data request or Partnership, followed by the name of the bookmaker or page concerned. It helps our team route your message quickly.

What to write about

• A figure on a bookmaker card that is out of date
• A licence detail that looks wrong, such as the issuing authority or licence number
• A link that is broken or points somewhere unexpected
• A bookmaker you think we should add, or one we should remove
• A request about personal data you have sent us
• A partnership or commercial enquiry

If you are reporting an error, a screenshot or the page address makes checking far easier.

When to expect a reply

We aim to answer within two to three working days. That is a target rather than a promise, and detailed licence checks can take longer.

What we cannot do

We are an information site, not a bookmaker. We cannot access, unlock, verify, close or refund any betting account. If you have a problem with an account, contact the operator's support team first, then take it to the licensing authority or dispute body named on the operator's site. We also cannot add anyone to GamStop or remove anyone from it.

If gambling is causing harm

The National Gambling Helpline, run by GamCare, is free and open 24 hours on 0808 8020 133. BeGambleAware offers information and a self-assessment to help you weigh up your betting.